Overview
Access the e-learning courses directly from your account to learn how to set up, use, and enhance your knowledge of our system. These self-guided courses allow you to start and stop at any time, so you can learn at your own pace. Currently, we offer the following courses:
System Admins
Getting Started
System Settings
Rentals/Online Booking Set-Up
Reporting
Front Desk training
Program Set-Up
Program Managers
Program Set-Up
Rental Set-Up
Front Desk/ Staff Navigation
Reporting
Staff Training
Front Desk Training
How to Access E-Learning
Quickly access our e-learning platform from the Admin drop down menu. The academy is a single sign on (SSO), which will automatically sign you into your E-Learning account once the "E-Learning Academy" option is selected.
Navigating E-Learning
Once in the academy, you will have 5 tabs to choose from:
All Courses
System Admins
Program Managers
Staff Training
My Trainings
Click the arrow to learn more
Click the arrow to learn more
All Courses
This tab will contain all of the courses that are currently available. Each course will have a description of what is included in the course.
System Admins/Program Managers/ Staff Training
These three courses are considered the "Essential" courses in order to properly use our software.
Once an essential course is completed, the user will receive a "Certificate of Completion", which will be emailed to them.
My Trainings
This tab contains any courses that you have started and completed. Each course will display a status of how far along you are, or if it is completed. To resume any course that has been started, this is the folder to utilize. The course(s) will pick up where you left off.
Starting and Completing a Course
Simply click on the desired course to get started. The course outline can be seen from the main course page under the "Show Content" drop down. This will show every task within the course.
Click the arrow to learn more
Click the arrow to learn more
To begin, select the "Start" button to the right of the course name.
Next, select the "Get Started" button on the top of the page.
Every course will start with an introduction.
Please read through the introductions for course highlights and callouts, which contain important information about the course.
At the end of each course, you’ll be prompted to complete a survey. The survey includes four required multiple-choice questions and three optional open-ended questions. To complete the course, all required questions must be answered and submitted. Your feedback helps us continually improve our courses to enhance the user experience.
Support Options
The help center widget is accessible directly through the e-learning academy. It is found on the bottom right of the screen.
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Click the arrow to learn more
Once clicked, it will open up the help center. You can utilize the following options to get support:
Send us a message: This allows you to send a chat to our support team
Search for help: Search our help center articles
