To capture a digital signature when an authorized pick-up signs in or out using a touchpad, go to Company Settings and select Kiosk & Check-in from the left menu. Scroll to the bottom and toggle "Require a signature for check-in".

To access the Class & Camp Check-In screen, type "Class & Camp Check-In" in the global search or go to Customer drop down and select Class & Camp Check-In. Once on the screen, use the available controls to complete the check-in process by following the steps below.

By default, the system displays the current day. To check in for a future date or review past information, click the date box and select the desired day. The system will refresh to show data for the chosen date.

All customers registered for a Camp or Per-Session event will appear by default.

Rosters are sorted by time and can be collapsed by clicking the grey title bar. A customer’s current status is displayed below their profile picture.

When you select "Show Classes," the page updates to display all scheduled classes for the day.

Next to the date selection panel, use the search box to find registered customers by entering a first name, last name, full name, last four digits of a phone number, or customer ID.

The "Filter Results" option allows you to view a specific rosters instead of the default "All" view. Additionally, we have added the ability to view specific data for your needs (Free Trials and Make-Ups can be displayed on their own now).

To check in customers, click the box next to their names, which will change color to indicate selection. You can also use the "Select All" option—after selecting one customer, it will automatically select all others with the same check-in status. For example, if you choose an unchecked customer and click "Select All," all unchecked customers will be highlighted for check-in.

After selecting customers for check-in or check-out and clicking "Next," a panel will appear with detailed customer and camp information. This panel helps you quickly assess readiness for check-in and update customer details as needed.

You can:

By default, any parent linked to a child's account is listed as an authorized pick-up. To add an Authorized Pickup through the check-in module, start by selecting at least one customer (select all siblings if applicable) to enable the "Next" button. This will open the check-in modal, where you have two options to add an adult:

In the Check-In/Out modal, you'll see a list of authorized adults available for drop-off or pick-up. If no parent or authorized person is present (e.g., a school bus drop-off), you can select the "Staff" option instead.

After choosing the appropriate person, click "Finish" or "Sign" to complete the process. See the above section for details on the Digital Signature option.

If you accidentally check someone in or out, you can easily undo the action.

Search for the customer in the check-in tool and select their name to highlight it. Then, click the Undo Status button at the bottom of the page.

Once at least one customer is successfully checked in, the "Print" button on the bottom bar will be enabled. Click it to print labels for all checked-in customers displayed. You can also adjust the number of copies per customer using the text field next to the button.

The best way to print a roster, is to utilize the "Normal & Sign In Roster" report.

There are two primary formats based on the level of detail needed - (1) Normal roster format and (2) Sign-in roster format.

After a customer is successfully checked in, you'll see "In" next to their name. To check out any customers, select them and click the "Next" button at the bottom of the page.

Clicking this button will open a prompt where you can select who, from the authorized list, is picking up each customer. You can also edit the check-out time if necessary. Once completed, an "Out" label will appear next to the customer's name.