The Admittance Report displays all customer check-ins to a facility within a selected date range, organized by pass type. It includes only programs that track admittance, such as memberships and camp passes. The report highlights each member's admittance activity, showing pass usage and remaining visits per customer.

Use this report to monitor facility access, verify pass-based attendance, and reconcile admittance activity with membership plans or day pass usage. It's ideal for front desk supervisors, membership managers, and program coordinators who need a breakdown of how many visits were redeemed and how many remain.

Enable Show Details to reveal pass expiration and facility info for each customer. Use the pass subtotals to track how often each membership type is being used. Export to CSV for follow-up with customers nearing pass depletion or expiration.

The Camp/Per Session Attendance report provides a detailed snapshot of customers registered for a specific event date, including important profile notes, medical alerts, and any add-on products (like rentals or supplies) tied to their registration. It’s designed as a printable attendance sheet to help staff track participation and flag any customer-specific needs.

Use this report on the day of the event or session to track who showed up, identify any special considerations for participants, and prepare staff to deliver a smooth customer experience. It’s especially helpful for camps, open skates, clinics, or per-session programs where attendance is tracked manually.

This is not a digital attendance-taking tool—the Yes/No field is for manual use. Print the report and use it during the session, then update attendance afterward through the Roster page in Dash. Include Medical Notes and Purchase Orders if you want staff to know about health concerns or extras like rentals. Use PDF export for a clean print-ready version to bring to the event.

The Consolidated Attendance Sheet report tracks attendance across all sessions within a specific roster, season, and location. It compiles a grid showing each participant and their attendance across every scheduled event, providing an at-a-glance view of who showed up and when. This report can be used for classes, camps (per session), or teams.

This report is ideal for instructors or program managers who need to review attendance patterns, confirm participation, or prepare records for reporting, billing, or compliance purposes. Use it at the end of a season to evaluate engagement or during the program to identify drop-offs.

Always make sure your Start Date aligns with the season's first event to avoid missing early attendance records. If you're monitoring just one participant, enter their Customer ID in the search bar to isolate their history. For best print formatting, toggle off unneeded columns (like phone or ID) to simplify the layout. Use the print button at the top for a clean, PDF-ready copy.

The Custom Registration Report displays customer responses to custom registration form fields for a given season. These fields can include important information like uniform sizes, teammate requests, allergies, and more—captured during registration. This report helps staff easily access, review, and edit these answers by season, level, or roster.

Use this report to review or update custom registration field responses for operational prep—such as jersey orders, grouping by preferences, or allergy checks. It’s especially helpful before a season launch or event to ensure all special requests or selections are accounted for.

If no responses appear, perform a test registration to confirm the form is connected properly. You can update answers by clicking directly into the response field. Use Excel export to share with vendors (like jersey printers) or coaches planning rosters. If the form name doesn’t appear, verify that the registration form is correctly assigned to the season in question.

The Customer Attendance Report provides registration and attendance tracking for customers enrolled in classes or per-session programs. It allows you to review individual attendance, analyze facility-wide participation trends, and see event-level attendance across any selected time range. The report is divided into three tabs—Customer Summary, Facility Summary, and Details—to offer flexible views depending on the level of insight needed.

Use this report to analyze attendance for customer engagement, identify attendance patterns, and support follow-up or retention strategies. It’s especially useful for program managers tracking participation by age group, instructors reviewing class attendance, and facilities evaluating seasonal attendance rates.

Use the Customer Summary tab for individual-level analysis or family follow-up. The Facility Summary tab is best for upper management or performance reviews at the location level. For the most granular breakdown, check the Details tab to audit daily attendance. Apply the DOW and Age filters to narrow results to specific days or age groups for deeper analysis.

The Daily Attendance report provides a real-time snapshot of daily participation across all rosters and programs. It displays the number of attendees for each event date within a selected range and allows you to view attendance either by individual roster or summarized by program. This makes it a versatile tool for instructors, coordinators, and program managers to track how many participants attended sessions on any given day.

Use this report when you need a quick daily breakdown of attendance, either at the roster level or by entire program. It’s especially useful for monitoring program performance, instructor coverage, and facility usage on a daily basis.

Use the Class Details tab to identify rosters with low or high turnout on a given day. Switch to the Program Summary tab if you only need to evaluate how full programs were overall. Apply age filters to track participation by age group or to isolate specific registration cohorts. If you're preparing reports for leadership or comparing multiple days, export to CSV and use sorting or pivot tables to summarize trends.

The Enrollment by Age report displays a breakdown of how many customers are registered at each age for a selected program and season start date range. It’s a useful planning tool for evaluating program demand by age group across one or more facilities.

Use this report when planning or adjusting your program schedule. It helps you determine which age groups need more or fewer sessions based on actual registration counts. It’s especially valuable when forecasting class capacity, staffing needs, or future programming strategies.

Review this report early in your season setup to anticipate demand and open the right number of rosters. If you notice high enrollment in a specific age, consider adding additional class times or larger roster sizes. Export to CSV and use filters or charts to visualize shifts in age-based participation across multiple seasons.

The Event Search and Bulk Edit tool allows users to locate any scheduled event or series of events and make bulk edits. This includes editing staff, game scores, locker room assignments, setup/takedown times, publishing status, and more—all from a centralized screen. It’s ideal for facility managers, program leads, or schedulers managing a high volume of events.

Use this tool when managing large event schedules and you need to quickly locate, review, or update multiple events. It’s ideal for league schedulers, tournament planners, and facility operators who need to make changes across many events at once—saving time and ensuring consistency.

Start with a narrow date or resource filter to reduce result clutter and speed up performance. Use the “Search Options” dropdown to customize the visible fields based on your role—staff, comments, capacities, etc. After pulling your events, check the boxes to apply edits in bulk or click individual rows for precise updates. Make sure you have the appropriate authorizations (like “Event Create/Edit” or “Delete Other Event”) to access all available tools.

The Fire Drill report displays a list of customers who were scanned into a location on a given date—providing a real-time or historical view of who was in the building. It includes customer names, scan times, contact information, and status, helping staff quickly account for individuals during an emergency or drill.

Use this report during fire drills, actual emergencies, or anytime you need to verify which customers are currently on-site. It’s especially useful for front desk and safety staff to quickly account for all individuals by location and time.

Customers will appear in this report once they’ve been checked in either by:

If your facility tracks check-out, make sure customers scan out at the end of their visit to ensure accurate status tracking. For child accounts, keep an eye on the Primary Contact column to quickly contact parents or guardians if needed.

Set the date filter to today for a live attendance snapshot, or run for past dates to audit past occupancy.

The Game Officials Export report provides a comprehensive schedule of upcoming games, complete with all key details needed for assigning referees, planning game-day logistics, or reviewing matchups. It centralizes essential data into a sortable, exportable format for easy administrative use.

Use this report when preparing referee assignments, building field schedules, reviewing matchups for the week, or sharing game schedules with staff or third-party officials. It's also helpful for facility coordinators needing a high-level view of upcoming field usage.

Sort by Date and Time to get a chronological view of matches for a single day or week. Use the Location and Resource filters to see which fields are booked and when. If your organization manages multiple leagues or divisions, exporting to CSV can allow for easy filtering and pivoting based on team level, gender, or resource type.

The Location Check In report tracks each customer check-in event at a facility, regardless of whether they checked in manually through their profile, scanned in at the front desk, or used a self-service kiosk. It includes full details for each visit, including the location, customer ID, name, total check-ins, and the exact time of visit.

Use this report to monitor facility usage, validate member attendance, and track participation for insurance-backed programs like Silver Sneakers. It’s useful for both daily attendance monitoring and long-term trend tracking across locations.

Search by custom field to isolate specific participant types or program eligibility. If you're tracking visits tied to a membership requirement, filter by Membership Type to view only qualifying activity. Export to CSV for detailed reporting, pivoting by member, or submitting check-in records to third-party wellness programs or insurers.

The Make-Ups and Free Trials Report helps instructors and staff identify which customers are attending classes for make-up sessions or free trials on a specific day or across a longer date range. The report displays who is scheduled, what class they’re attending, when they registered, and whether it’s a make-up or free trial. With flexible filters, staff can prepare ahead of time by location, level, roster, or even specific class.

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Export options: CSV and PDF

Use this report to prepare instructors for who’s attending class outside of standard enrollment—such as first-timers on a free trial or existing customers making up missed sessions. It’s ideal for front desk teams, instructors, or coordinators who need to monitor attendance at a granular level and plan for incoming students.

For an instructor-specific roster, narrow by class and date. Use the “Both” report type to see all guest activity. Enable "Show Guardian(s)" to include emergency contacts or pickup details. Export as PDF for instructor printouts or use CSV for sorting and filtering in Excel.

The Roster Report is used to view or print the list of customers registered to a specific roster, along with essential contact and membership information. There are two types of roster formats:

Use the Normal Roster format when you need a quick reference of who is enrolled in a program and need contact details or membership info. Use the Sign-In Roster when you’re managing attendance at in-person events like camps or classes, especially when signatures or pick-up tracking is required.

For seasonal reporting or class checklists, use the Normal Roster format with selected custom fields enabled. For attendance and accountability, especially for youth programs, enable the Sign-In Roster format with the options to show guardian names and authorized pickups. Use the print button for a clipboard-ready version or export to PDF for digital record keeping.

🧾 Normal Roster Example

✍️ Sign-In Roster Example

The Open Availability Report helps staff quickly locate available times across selected resources (like fields, rinks, or rooms). You can filter by date range, time window, duration, resource type, and days of the week. Results are displayed in sortable, exportable tables, making it easy to share open slots with customers or plan internal scheduling.

Use this report when a customer requests available time slots for rentals, practices, meetings, or events. It’s especially helpful when you need to quickly identify and share a list of open resources across a specific date range and duration. It's also great for planning internal bookings or checking for facility downtime.

To avoid system errors, limit your search to a specific resource type and a few months at a time. Avoid running broad searches across many resources and long time spans. Use the "Show All Entries" option to sort and filter the full list on-screen more easily. Need a PDF to send to a customer? Use the Print PDF button for a clean, shareable format.

The Program Attendance Report tracks registration and attendance for every event in a class or per-session program. It’s ideal for measuring engagement, identifying trends in attendance, and evaluating program capacity. The report is split into two views: a Facility Summary tab and a Details tab, giving you both a high-level and granular breakdown of activity.

Use this report to evaluate attendance patterns, measure program utilization, and assess class/session performance. It's great for program managers looking to identify drop-off points or over-capacity programs and for operations staff verifying event activity at a glance.

Use the Details tab to troubleshoot low attendance days or track progress over a session. The Facility Summary tab is ideal for seasonal rollups or board reports. To isolate days with active participation, check Only Events with Registrations. For age- or time-based attendance trends, apply the Age Range and Time filters to narrow your scope.

The Program Exception report identifies rosters within a selected season that may require attention based on enrollment thresholds, financial status, or other key indicators. It compares the number of registered participants against each roster's defined minimum and maximum settings and flags exceptions such as Low Use, Too Few, Too Many, No Members, or Unpaid.

Use this report when you want to audit program health mid-season, determine which sessions may need marketing support, or evaluate which events to cancel or combine. It’s especially valuable for managing per session programs, seasonal camps, and low-registration alerts during planning or review periods.

Use the Exception Type filter to zero in on the most urgent issues, like unpaid balances or sessions with zero members. If you’re managing per session programs, review this report weekly to catch under-enrolled or oversold events early. You can export to CSV and sort by percentage filled or balance to prioritize action across your locations.

The Program Search Report allows you to generate customized lists of teams, classes, camps, and more by filtering across several key attributes—like sport type, gender, age group, competition level, and location. This is a great forecasting tool to understand upcoming participation trends across your facility’s offerings.

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Use this report during seasonal planning or forecasting to estimate how many teams, classes, or camps will be running based on existing registration data. It’s especially helpful for assigning staff, reserving resources, building schedules, and identifying gaps in age or skill level offerings.

If you’re scheduling field space, use this report in combination with the Open Availability Report to compare where registrations are trending and where space is available. Filtering by inactive groups helps spot programs that may need attention. You can also run the report by sport and competition level to ensure proper team distribution across leagues.

This report displays full schedules for classes, teams, or leagues by facility, season, level, and roster. It allows you to view, analyze, and edit schedules for any group across your programs. All events are listed chronologically with team matchups, start times, and locations—making it easy to manage logistics and make adjustments when needed.

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Use this report when you need to monitor or revise the schedule for a particular class, team, or league. It's essential for planning upcoming games, ensuring fair field usage, and tracking upcoming events. Admins, program directors, and schedulers will find this tool especially valuable during mid-season updates or when finalizing a schedule pre-season.

Click the “League Analyzer” tab to identify gaps in your schedule or repeat matchups across teams. Use “Bulk Event Edit” to shift multiple events at once (e.g., change times or locations if a field is closed). You can also print or export the schedule for coaches and staff to use offline.

The Simple Roster report provides a straightforward list of participants who are either registered or waitlisted for a specific class, camp, team, or event. It offers a quick snapshot of who is expected to attend and includes key customer information that can help with planning, communication, or check-in.

Use this report to prepare for upcoming programs or classes by verifying who is on the roster. It’s also helpful for managing check-in, confirming payment status, or providing lists to instructors, program leads, or front desk staff.

Customize the report display using the customer info checkboxes on the right—this way, you only see the data you actually need. If you’re reviewing participation for a specific week or month, make sure your date range aligns with the roster’s start and end dates. Exporting the report to CSV is best for making notes, sorting data, or tracking attendance offline, while PDF works well for handing out printed rosters to staff.

The Standings report displays team rankings within a selected league or level for a given season. It includes key statistics such as wins, losses, ties, goal differentials, and win percentages to help track team performance throughout the season.

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Standings are automatically sorted based on point totals, goal differentials, and other league-specific tie-breaking criteria.

Use this report to track league performance, determine playoff seedings, or communicate rankings to teams and participants. It’s ideal for league administrators, coaches, and players who want to stay informed on season progress.

Select a specific league or level from the dropdown to narrow your view and focus on a single division. Standings update automatically as scores are entered for games, so be sure to input game results promptly to keep this report current.