📝 Overview
The Fire Drill report displays a list of customers who scanned into a selected location on a specific date. It is designed to help staff quickly account for individuals checked in. The report shows check-in and (if applicable) check-out status, along with customer details and a location summary.
🔑 Authorizations
In order to access the report, you must have have the "global financial" authorization assigned to your User Role.
⚙️ How It Works
Click the arrow to learn how to use this report
Click the arrow to learn how to use this report
Go to Global Search and type in "Fire Drill".
Select a Location or choose All Locations to include every facility.
Choose a Date to run the report for.
Click Search to generate results.
Use CSV or PDF buttons to export the data.
Once generated, the report will display:
Location
Customer Name
Customer ID or Card ID (if different from Customer ID)
Status (Check-In or Check-Out timestamps, if tracked)
Primary Contact and Phone Number (for child accounts, all parent contacts will display)
Summary section totals:
🔢 # Members Attended – Number of unique check-ins
⏱️ # Still Here – Still checked in (no recorded check-out)
✅ # Check-out – Successfully scanned out
📊 Reporting
Click the arrow to learn how members are added to this report
Click the arrow to learn how members are added to this report
Customers appear on the report when they are checked in using one of these methods:
Manual Scan – via card reader at the front desk
Check-In on Profile – using the “Check-In” button on the customer profile
If your facility uses check-out tracking, the report will display the checkout timestamp next to the customer’s name once they scan out.
💡 Pro Tips
Use today’s date for a real-time headcount or select a past date to review historical attendance.
Encourage customers to scan out when leaving to maintain accurate presence data.
For child accounts, keep the Primary Contact section up to date to ensure quick access to guardian phone numbers.
❓ Frequently Asked Questions (FAQs)
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
Who appears on the Fire Drill report?
Click the arrow to see the answer
Click the arrow to see the answer
Anyone who checks in using a card reader or is manually checked in from their profile page.
Can I run the report for all locations?
Click the arrow to see the answer
Click the arrow to see the answer
Yes, you can select “All” from the location dropdown before running the report. The data will sort by location.
How is check-out tracked in this report?
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Click the arrow to see the answer
If your facility enables check-out scanning, a timestamp and check mark will display when a customer scans out.
Can I export this report?
Click the arrow to see the answer
Click the arrow to see the answer
Yes, the report can be exported as a CSV or PDF file using the buttons above the results.
Why is a customer’s Card ID different from their Customer ID?
Click the arrow to see the answer
Click the arrow to see the answer
Card IDs are optional and typically used for physical membership cards or barcode scanners. If entered on the profile, it will appear as a separate ID in the report.
