Tracks customer credits that were transferred from one invoice to another. Helps clearly follow how credits were originally issued, where they were applied, and any notes added during the credit movement process.

Ideal when researching account credits, validating transfers, answering customer inquiries, or auditing financial records.

Use the filters to narrow down by location or date range to quickly identify where outstanding credits exist. This helps with reaching out to customers for refunds, credit usage, or reconciliation before season closeouts!

Provides a detailed breakdown of all transactions by GL Code within a selected date range and location. Displays both cash basis and accrual basis totals side-by-side, helping you easily spot any differences.

Perfect for financial audits, reconciliations, or reviewing program revenue across different payment methods and accounting methods.

Toggle between Cash Basis and Accrual Basis views to better align with your accounting method. Accrual shows income when earned, while Cash shows income when received — helping ensure accurate financial reporting for audits, taxes, and internal reviews!

Provides a detailed financial breakdown for each class within a selected date range and location. Displays both accrual basis and cash basis amounts for easy comparison.

Ideal for tracking class revenue, reconciling payments, and monitoring enrollment-based financials.

Use this report to break down cash collections by class and GL Code for a specific date range. It's a great tool for reconciling deposits and making sure each class’s revenue is properly accounted for — especially during busy seasons!

Lists all financial transactions by customer name within a selected time period and location. Displays both accrual basis and cash basis totals per customer.

Perfect for tracking customer payments, resolving billing questions, and reviewing detailed transaction histories for individual clients.

Use this report to track exactly which customers made payments within a specific date range. It’s especially helpful for troubleshooting billing questions, handling refunds, or verifying deposits tied to individual accounts!

This is a report that tracks payments collected at a location different from where the program or service actually takes place.

Helpful for catching and correcting cross-location payments to ensure accurate financial reporting and reconciliation across all your facilities.

Use this report regularly if you manage multiple merchant accounts or have staff working across sites — it’ll help you catch small mistakes before they turn into bigger accounting headaches!

The Dated Customer Account Credit report provides a summary of all customer accounts that currently have a credit balance on file. In addition to listing the total credit available per customer, it shows the most recent activity for each account—such as the latest invoice or payment date—so you can identify inactive accounts with outstanding credits.

Use this report when reviewing unused customer credit, especially for accounts with no recent activity. It's ideal for accounting audits, year-end reconciliation, preparing refund lists, or triggering outreach campaigns to re-engage inactive customers with credit on file.

Sort by Credit to prioritize large balances or by Latest Activity to find the longest inactive customers. You can leave the Latest Activity Date blank to view all customers with credit regardless of last action. Exporting to CSV makes it easy to create follow-up workflows or organize data for refunds and notifications.

The Invoice Reversal Report displays details about invoice reversals, including original and reversed invoice numbers, amounts, associated line items, refund activity, and the employee who processed the reversal. It is primarily used for auditing and identifying potential issues such as over-reversals or unusual staff behavior.

Use this report to audit staff invoice reversals for accuracy or potential misconduct, especially if you need to flag unusual patterns or suspicious activity. It’s helpful for identifying cases where more was reversed than originally billed, which may indicate errors or abuse. This report also supports investigation into billing discrepancies and helps ensure reconciliation records are accurate. Additionally, it allows you to confirm whether reversals were properly followed by refunds or left incomplete.

For easier identification of issues, use the “Only show reversals over original amount” option to filter the report to just the cases that may indicate errors or suspicious behavior. If you’re auditing specific staff activity, sorting the report by the Employee column can help you quickly isolate who processed which reversals. Keep in mind that reversed amounts appear as negative values, reflecting the amount that was removed from the original invoice.

This report lists all invoices that are not tied to a specific event, helping you identify standalone sales such as memberships, surcharges, or merchandise. These invoices are typically generated without linking to a class, camp, or session and may require special tracking for reconciliation, auditing, or follow-up.

Use this report when auditing revenue tied to product sales or fees that aren’t tied to scheduled events. It’s especially helpful during reconciliation or tax review periods, or when investigating unusual billing activity such as one-off memberships, facility fees, or administrative charges.

The report will only return results within a 31-day range, so break your search into monthly chunks for longer audits. Use the Product Type filter to isolate specific categories, such as “Memberships” which will have no events associated to it. If you’re reviewing GL accuracy, this report can help identify which non-event charges are contributing to revenue by GL Code.

The Payment Batch Report provides a list of payment batches processed through your credit card and ACH payment providers. It displays the batch ID, total batch amount, the time of the first and last transactions within the batch, and which provider processed the payments.

Use the Payment Batch Report when reconciling bank deposits with payment batches from providers such as CardConnect or GoCardless. It’s helpful when investigating discrepancies between the payments recorded in your system and the actual deposits received. This report is also valuable for reviewing the timing of batches when finalizing end-of-day or end-of-month financials. Even if a payment provider is no longer active, you can still run historical reports to maintain a complete financial audit trail.

If you have ACH enabled, the "Record Type" dropdown lets you easily toggle between credit card batches, ACH batches, or view both together for a full picture. You may notice some batch IDs display as "N/A"—this is typical for ACH providers like GoCardless, which don’t batch transactions the same way as credit card processors. If the batch amount doesn’t align perfectly with your deposit, it’s worth checking if multiple batches were grouped into a single deposit. And for deeper financial analysis, always export to CSV so you can sort by batch, provider, or transaction time, or use pivot tables to organize your insights.

The Refund Report provides a detailed view of all refunds processed within a selected date range. It lists customer names, refund dates, refund amounts, payment types (cash, check, or credit), payment notes, and customer addresses.

Use this report to review all refunds issued during a specific billing period and verify refund amounts and payment methods for accounting reconciliation. It’s also valuable when investigating refund-related notes added to invoices, which can be helpful for customer service follow-up or audit trails. Additionally, the report can serve as a historical record of refund activity for internal reporting or submission to external auditors.

For a complete view of refund activity, make sure to check all three refund types—Cash, Check, and Credit—when generating the report. The Payment Note column is especially useful for quickly identifying the reason behind each refund without needing to open individual invoices. If you're managing refunds across multiple locations, filtering one location at a time will provide a cleaner, more organized report. Exporting to CSV is ideal when you want to sort, group, or calculate totals by payment type, customer, or reason code.

The Resident Pricing Report displays how much residents have saved compared to non-resident pricing across all products.

You can select a specific past date range to view detailed invoice data, including individual product discounts and a grand total of all resident savings.

Use this report to review how much residents are saving over time compared to non-resident pricing. It’s ideal for analyzing the financial impact of your discount strategy and evaluating how those resident savings contribute to accessibility goals or funding requirements. This report also serves as strong supporting documentation for grant reports, city council presentations, or internal audits. Additionally, it allows you to verify that resident discounts are being properly applied across programs.

Be sure to select the Show Invoice Details option if you want invoice numbers to appear alongside each product entry. The search bar is especially helpful for quickly locating specific products or invoices within a long list. For more advanced analysis or visualizations of resident versus non-resident savings, export the data and work with it in Excel or other reporting tools.

The Revenue Comparison Report lets you compare seasonal performance across different locations, tracking both revenue and enrollment over time.

The Revenue Comparison Report is ideal for identifying seasonal trends across multiple years. It helps you evaluate both enrollment and revenue growth by season and location, giving you a clear sense of how current performance stacks up against past results at the same point in time. This report is especially useful when planning, budgeting, or forecasting, as it provides concrete data to support strategic decisions.

To monitor early registration trends, set the "As Of" date to an earlier point in the season and compare how the current year is pacing. You can analyze multiple locations side-by-side to identify which programs or facilities are performing best. For more in-depth exploration, export the report as a CSV and dig into the data using spreadsheets or visualization tools. When presenting to staff or stakeholders, use the year-over-year comparison to highlight growth, challenges, or areas needing improvement.

The Sales by Camp report displays sales of camp products at a selected location, based on the invoice date.

Use this report to review total sales and participation for each camp season and camp level. It’s helpful for identifying which camps are performing best in terms of both revenue and enrollment. You can also track how discounts are applied across different camp sessions to evaluate pricing strategies, and analyze financial trends by session and level to support planning and forecasting for future seasons.

If you're overseeing multiple facilities, the Group by Location option will help you keep the data clearly separated and easier to interpret. Expanding the Level rows will allow you to review detailed performance metrics for each individual camp session. To include past or canceled camps in your reporting, enable the Include Inactive Camps option. When you need more flexibility for filtering or deeper analysis, export the data to a CSV and work with it in Excel or Google Sheets.

The Sales by Class report displays sales of class registration types at a selected location, based on the invoice date.

Use this report to review total sales and participation for each class season and level. It helps you identify which classes or levels are generating the most revenue and lets you monitor how discounts are applied across different sessions and programs. This is especially useful for analyzing financial performance at both the class and session level, supporting more accurate reporting and future program planning.

If you're managing multiple facilities, use the Group by Location option to keep your data organized and easier to read. You can expand the Level sections to view performance for individual class sessions when you need more detail. Enable the Include Inactive Classes filter to pull in historical or canceled sessions for more comprehensive reporting. For advanced analysis, export the data to CSV and work with it in tools like Excel or Google Sheets.

The Sales by Employee report displays all transactions processed by employees during a selected date range. It organizes payments by employee and provides full visibility into each transaction’s details—including the associated invoice, customer, payment type, and transaction amount. This is especially helpful for sales tracking, payroll commissions, or auditing employee activity.

Use this report to monitor employee sales activity, track performance-based pay, or verify transaction history. It’s ideal for daily reconciliations, shift audits, and commission-based evaluations across your front desk or sales team.

Use the Payment ID to cross-reference transactions in the Employee Audit Log for deeper investigation. Running the report for shorter time frames (e.g., daily or weekly) can help with shift-level performance reviews. If your facility uses multiple payment types, the totals by type section is helpful for reconciling by card or cash drawer.

The Sales by Team report displays detailed invoice and payment activity for teams within a selected season and time frame. It includes amounts billed, payments received, employee or other credits, discounts, scholarships, and the final balance due for each team.

Use this report when you need to track outstanding balances for teams during or after a season, review payment activity to ensure billing accuracy, and monitor how much was credited through employee benefits or other promotions. It’s also helpful for analyzing the total billed versus payments collected for a specific league or individual teams, making it a valuable tool for financial oversight and seasonal reconciliation.

Make sure to set both a start and end date to narrow down the transaction activity you want to review. Enabling the “Show Season Detail” and “Show Credit Detail” options can help you gain more granular insight into invoice adjustments and credit usage. Keep an eye on the Due column to quickly spot teams with remaining balances after discounts, credits, or partial payments. If you need to filter or analyze the data further, exporting the report to CSV will allow for easier manipulation in Excel.

The Sales by Per Session report tracks sales activity for programs based on the actual event dates rather than invoice dates. It’s designed for programs like drop-in activities or camps where each session occurs on a specific day. The report displays the number of customers, total revenue, discounts given, net sales, and pass usage for each event date.

Use this report when you need to analyze revenue based on when events actually occur, rather than when invoices are paid. It’s especially useful for tracking daily attendance and evaluating financial performance for seasonal programs like camps or drop-ins. You can also use it to review how discounts and pass usage affect sales totals across specific dates, and to manage staffing or operational needs based on real-time attendance trends.

Set both an event date range and specific start/end times to focus your report on the exact sessions you want to review. If you're looking for patterns in attendance or revenue, enable the "Show Day of Week" option to spot high-traffic days more easily. Keep in mind that Sales by Per Session differs from Sales by Camp—this report tracks revenue based on event dates, while Sales by Camp is tied to payment dates. For deeper insight or filtering by session, export your report to Excel and sort by date or revenue totals.

The Sales Tax report provides a detailed breakdown of sales and tax activity across various tax categories. It’s designed to help staff prepare sales tax returns by showing the total number of taxable transactions, total sales amounts, and the exact tax applied per product or service. The report can be filtered and grouped by multiple dimensions for precise reporting.

Use this report when preparing sales tax returns, reconciling tax collected by type, or analyzing how much tax was charged for specific product categories. It’s ideal for accounting, finance, or compliance teams needing to report monthly, quarterly, or annual sales tax details.

Filter by specific GL Codes or Programs to isolate particular services, like concessions or party rentals. Use the Tax Type filter to drill into one specific surcharge or jurisdiction. Scroll to the bottom of the report for a quick snapshot of total revenue and taxes across all included categories. Export to CSV when you need to submit detailed totals for reporting or when working with an external accountant or tax preparer.

The Tax Deductible Payments report (formerly called the "Child Care Statement") shows payments made toward products marked as tax deductible. It displays invoiced customers, customer IDs, emails, participant details (including siblings if applicable), payment dates, invoice numbers, tax ID (if set up), program names, products, and total allocated amounts.

To ensure products appear correctly as tax deductible:

Use this report when families request a breakdown of their tax-deductible payments for personal or tax filing purposes. It's especially useful for camps, childcare, and other programs where payments may qualify for tax credits or deductions.

Be sure to enable the "Show Tax Info" option in the report settings if you want the organization's Tax ID to appear—this must also be configured in the location’s company settings. If a parent has paid for multiple siblings, including their name in the report can help families easily track all applicable payments in one place. Keep in mind that if no products have been marked as tax-deductible, the report will return no results, so it's important to complete the product setup first. When families request documentation for tax filing, export the report to generate an official statement for their records.

The Team Summary Report provides a high-level overview of team activity, including financials and scheduled games, within a specific date range. It summarizes how many games were scheduled during the full season versus how many occurred during the selected time window, along with billed revenue and league details.

Use this report to review how active each league or program has been during a specific period, especially during mid-season or month-end reporting. It’s ideal for finance teams, program directors, or facility managers tracking revenue by league or verifying game fulfillment during a season.

Use the date range filter to zero in on activity within a particular month or week and compare it to the full season’s expectations. This is especially helpful for seeing if games are on track to finish or if weather or cancellations have caused delays. If your organization uses GL Codes for accounting, this report provides a clean summary of totals billed per program. Export the report to CSV to sort and total data across multiple programs or seasons for budget prep or board review.

The Unearned Revenue – Booking Events report displays earned and unearned revenue for rental or booking-based events, broken down by month for each booking. It uses accrual accounting logic, recognizing revenue as events occur rather than when payment is collected. This report helps you understand how contract revenue is spread over time, with visibility into each month’s financial activity.

Use this report when analyzing revenue recognition for rental contracts, especially those that span multiple months. It’s ideal for month-end close, audit support, or forecasting how revenue is earned across future bookings. It also helps verify how much of your booked revenue is still unearned and will be recognized in the coming periods.

Enable Show Other Months to get the full story behind recurring or long-term bookings—this is critical for multi-month field rentals or recurring space contracts. Use the highlighted row to quickly locate data tied to your selected As Of Date. Export the report to CSV for combining data across locations or to build custom deferred revenue projections.

The Unearned Revenue – Camp report provides a month-by-month revenue breakdown for each camp session, highlighting how billed amounts transition into earned and unearned revenue. It is built for accrual accounting and offers insight into how camp revenue is recognized over time rather than all at once.

The report displays key financial indicators per session, such as billed amount, unit price, discounts, and session-level earned and unearned revenue, all tied to the assigned product and GL code. When "Show Other Months" is selected, the report expands to include a fuller picture of the season’s activity across time—including opening balances, monthly earned revenue, and closing unearned revenue.

Use this report when closing out monthly books, preparing financial statements, or analyzing how much camp revenue remains to be earned. It's especially useful for finance and accounting teams that follow accrual-based revenue recognition for multi-session programs.

Enable Show Other Months to access a complete view of how revenue flows across the entire season—this is key when reconciling deferred income. Use the total season line for high-level performance tracking and budget comparison. Grey-shaded rows help you quickly locate data for the selected As Of Month, and you can export to CSV to pivot or calculate across months and sessions as needed.

The Unearned Revenue – Class report tracks unearned and earned revenue for classes over time. This report adheres to accrual accounting principles—revenue is considered "earned" only when a class occurs, not when payment is received. It breaks down unearned revenue by class level and product for the selected season and reporting month.

Use this report when you want to see how much revenue has been earned versus how much remains unearned for scheduled classes during a season. It's especially helpful for finance teams performing month-end close, tracking deferred revenue, or ensuring proper revenue recognition over time. You can run this across all locations and filter by specific class seasons.

Turn on the "Show Other Months" option to display the full revenue distribution over the entire season, not just the "As Of Date" month. This gives you a clearer understanding of how income is spreading out across time. If you're reviewing season closeouts, verify that the unearned revenue closing balance is $0.00 by the end of the last month in the season—this indicates all classes have been held and revenue has been fully earned.

✅ Example with “Show Other Months” On

⬜ Example with “Show Other Months” Off

The Unearned Revenue Summary – Class report (previously "Class Unearned Revenue Summary (visual)") presents earned, unearned, and invoiced class revenue in a visual, bar graph format. This report helps quickly compare financial distribution by either location or season based on selected class seasons and “as of” date.

Use this report when you need a high-level visual summary of your class-based revenue metrics. It's especially helpful for quickly comparing financial progress across facilities or program seasons, understanding how much revenue has been recognized (earned) vs. deferred (unearned), and making informed decisions based on those insights. This is ideal for directors, finance teams, or regional managers reviewing multiple class seasons or facilities at once.

Use the As of Date to capture revenue values at a specific point in time, such as the end of a month or financial quarter. Switching between the By Location and By Season tabs gives you different context—ideal for operational decision-making or multi-program financial comparisons. If the bar spacing feels tight, hovering over each segment reveals exact values for earned, unearned, and invoiced amounts. For a deeper dive, pair this summary report with the detailed Unearned Revenue – Class report to get session-level breakdowns by product, level, and season.

🏢 By Location Tab Example

📆 By Season Tab Example

This report provides a detailed breakdown of revenue that has been invoiced but not yet earned as of a selected date. It groups transactions by GL Code and shows customer names, event details, invoice dates, and total unearned revenue associated with events or rentals that are scheduled in the future.

Use this report when you need to track and report on revenue that has been billed for future events but not yet recognized. It's especially helpful for finance and accounting teams during month-end closeouts, audits, or when following revenue recognition standards for deferred income.

To get a clear picture of future obligations, use the “As Of” date to freeze the report at a specific point in time—great for accounting snapshots. If you want to see granular activity, enable the “Show Event Details” checkbox to include the full breakdown of individual events, customers, and invoice dates. You can also limit the report to specific event types or GL codes for targeted analysis.

The Unearned Revenue – Membership report provides a comprehensive, multi-tab view of total, earned, and unearned revenue for all membership types across the last 12 months. It aligns with accrual accounting principles, where revenue is earned over time rather than at the point of sale. This report consolidates all membership products into one report, making it ideal for financial oversight and audit preparation.

Use this report during month-end or year-end close, for revenue recognition tracking, or when performing internal or external financial audits. It’s also a great tool for forecasting and analyzing how different membership types are contributing to recognized and deferred revenue streams over time.

Set the As Of Date to the last day of your reporting month for a complete trailing-year picture. Use the All Data tab for a high-level financial snapshot, and then drill into the Earned or Unearned tabs for deeper investigation. If you're validating deferred revenue, the Unearned Membership tab is especially helpful when comparing accrual balances. Use the Membership Revenue tab for a cash-based view of when membership sales were invoiced.

This report provides a monthly, accrual-based breakdown of total, earned, and unearned revenue for a specific membership product over the trailing 12-month period. It reflects when revenue is actually recognized—not just when it was collected—making it a powerful tool for finance teams using accrual accounting principles.

This report is best used by finance and accounting teams during month-end close, revenue recognition, and budget forecasting. It provides full transparency into how membership fees are spread over time, helping teams align revenue with service delivery periods.

Always ensure your “As Of” month/year reflects the end of the period you want to analyze—this controls the trailing 12-month display. Use this report to reconcile monthly revenue or audit deferred income. If you're reporting across multiple locations or membership types, generate separate versions by adjusting the Product filter.

This report provides a customer-level breakdown of earned revenue for a selected membership product over the past 12 months, as of a specific date. It lists every customer whose membership includes the "As Of" date, along with purchase history and monthly earned amounts, following accrual-based revenue recognition.

This report is ideal for finance teams looking to validate earned revenue at the customer level or for auditors needing to trace revenue recognition back to individual memberships. It's also helpful when researching renewal patterns, especially when purchase dates are several years in the past.

Use the As Of Month/Year filter to analyze a specific month-end for revenue tracking. If you're reviewing older, renewed memberships, the Purchase Date may appear several years prior—this reflects the original sale, not necessarily the most recent renewal. Export to CSV when comparing historical trends or running reconciliations across multiple customers.

The Unearned Revenue – Team report provides a detailed, accrual-based view of team revenue for league-based programs. Instead of reporting revenue when payments are received, this report reflects revenue as it is earned over time, specifically when games are held. It breaks down the financial activity for each team by month, product, and league level, with the option to view the full revenue timeline for the entire season.

Use this report for accrual-based financial tracking, especially when closing out revenue each month, reconciling general ledger entries, or preparing financial reports for leagues. It’s also useful when analyzing the timing of earned revenue vs. billed or collected payments, helping teams understand financial flow across a sports season.

Enable Show Other Months to get a complete view of the full season’s monthly revenue distribution. The season total line gives a clear snapshot of league performance, while individual rows offer insight into team-level billing and earned progress. To understand how much revenue is left to recognize, use the formula:
​Remaining Games × Unit Price = Unearned Revenue, and subtract this from Total Revenue to track earned amounts.