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Make-Ups and Free Trials Report
Make-Ups and Free Trials Report
Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

Overview

Utilize the new Free Trials and Make-up report to see who is coming and when. Numerous filters will allow you to see your day/ week/ month at a glance.


Where

As long as you have either the Free Trials feature or the Make-Ups feature turned on, you will be able to go to the Global Search box at the top menu bar and start typing in "Make-Ups and Free Trial" and you will see the report to select.

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How It Works

Filters

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There are a variety of optional filters for this report you can choose from. It all depends on what you are looking to accomplish

  • Location

  • Start and End Date

  • Start and End Time

  • Season/Level and Roster filters

  • Customer

  • Day of the Week

  • Report Type (Free Trial, Make-Up, or Both)


Display Options

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Below are the available display options:

  • Location

  • Resource

  • Season

  • Level

  • Guardian(s)

  • Day of the Week

  • Show Source (how the customer registered - Online = Customer and Employee = In person)


Examples

Below are just a few ways this report could be used.

Interested in seeing all registrants signed up within a specific season for both Free Trial and Make-Ups. Below is how your search parameters should be set up.

​Interested in seeing all registrants coming in a specific location on a given day. Below is how your search parameters should be set up.

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Interested in seeing only registrants for a specific roster on a specific day so that an instructor can be prepared. Below is how your search parameters should be set up.

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​Interested in seeing customers coming in ALL LOCATIONS for a specific time period? Note: If you choose the "All Locations" option, you cannot select a specific season, level or roster but must choose a date range.

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​Interested in seeing the contact/guardian details for the participants attending a make-up or free trial? Make sure you check the box to show guardian(s).

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