This is done by adding the item in the shopping cart and making sure the customer is attached to the invoice. Once at the payment screen, be sure to type in $0 in the payment box. This means you are not collecting any money at this time.โ Related ArticlesRemoving a Payment from a Partially Paid InvoiceRefunding an Invoice and Refund ChecksUsing an Account Credit from a Different CustomerCreating an Open Invoice (no payment)Cleaning up Customer AR