Finance & Accounting
By Angel and 1 other2 authors28 articles
Changing the Billed To Customer on InvoiceLearn how to change the Billed To customer on an invoice and how to review those changes using the Audit Log report.
Cleaning up Customer ARLearn how to write off a customer's outstanding AR balance using a negative credit product and a $0 checkout.
Credit Card Privacy & Refund PolicyLearn how the Credit Card Privacy & Refund Policy link works, where customers see it, how to add your policy URL in Company Settings, and what the customer-facing experience looks…
Month-End Sales & GL PostingSet up balance sheet clearing accounts and post month-end sales transactions using the GL Report in your accounting system.
Daily DepositsLearn how to reconcile your daily bank deposits with your Sales Report in Dash, including journal entry examples for cash, checks, credit cards, and customer credits, plus guidance on processor…
Team CreditsLearn how to apply a team credit to a player's invoice during team payment checkout and how to delete a credit from a customer's Invoice History if it needs to…
Invoice & Receipt EmailsLearn how receipt emails work in Dash, when each type is triggered, and how to resend or forward invoices to customers.
GL CodesLearn how to create, assign, and report on GL Codes to organize revenue and support accurate financial tracking.
General Ledger (GL) Report – Exporting for Financial Software SystemsLearn how to run and export the GL Report for use with different financial software systems.
Cross-Location TransactionsTrack payments collected at a different location than where the program or service takes place. Use this report to identify cross-location payment routing and ensure accurate financial reconciliation across all…
Payment Plans & Payment SchedulesLearn how to set up, manage, and monitor customer payment plans and schedules, with settings and notifications
Preventing Invoice Payments Across All LocationsControl whether payments, invoices, and credits can be processed across all locations. When turned off, users logged into a different location than where the invoice was created will be blocked…
Quickbooks/Intacct Integration
Reference TransactionsProcess refunds or charges using a previous CardConnect transaction when the customer’s card is not stored.
Scheduled Payments ReportThe Scheduled Payments Report displays all scheduled and processed payments within a selected date range. Filter by customer, payment type, and result code to monitor recurring billing activity and follow…
ScholarshipsCreate, manage, and apply scholarships to support customers with financial assistance across eligible products and registrations.
Revenue Deferral: Suggested Accounting MethodologyThis article outlines suggested revenue deferral methodologies for Camps/Per-Session, Classes, Memberships, and Teams to help ensure accurate accrual-based accounting across your organization's program types.
Time of Day and Day of the Week Discounts
Transaction FeeLearn how Transaction Fees work, how to set them up, and what to consider before using them with credit card payments.
Using a Credit Card TerminalLearn how to use an EMV credit card terminal in Dash. This article covers selecting your terminal at checkout and completing your first transaction once your Clover device is bolted…
Managing Account CreditsUse account credits to apply balances, transfer value between customers, or migrate credits from another system.
Voiding InvoicesVoid invoices that have no payments applied. Learn when voiding is available and what happens when an invoice is voided.
Invoice Payment AllocationsLearn how invoice payment allocations work in Dash, including how the allocation algorithm handles partially paid invoices and how to manually edit allocations for better cash-basis reporting.