🚧 Beta Feature Alert
This feature is currently in beta testing and is not yet available to all Dash customers. Stay tuned for the full release!
📌 Overview
We’re excited to introduce enhancements to Online Booking designed to give your organization more flexibility and improve the member experience. Historically, all rental bookings were forced into a one-size-fits-all model—defaulting to a single “Rental” event type. This meant custom forms, setup/takedown times, and images were shared across all rentals, even when they should have differed.
With this update, you can now configure multiple event types per resource—each with its own booking settings. Whether you're managing birthday parties, field rentals, or batting cages, you'll be able to tailor the experience to the specific needs of each rental type.
🎯 Goal: To support individualized configuration per event type, improving member experience and increasing booking volume.
🔧 Pages Updated to Support This Feature
Several areas within Dash have been updated to support this functionality. Below are the system pages affected, along with links to their respective Help Center articles for detailed guidance.
Event Types
Click the arrow to learn how the Event Type page changed
Click the arrow to learn how the Event Type page changed
✅ New toggle: “Is rentable in member app”
❗ The built-in "Rental" type is now defaulted to rentable and invoiced—but cannot be modified.
📘 Check out the updated Help Center below to learn more about the Event Type page.
Resources
Click the arrow to learn how the Resource page changed
Click the arrow to learn how the Resource page changed
✅ Updated the "Settings" tab with:
Rentable toggle
Event type selector
Event image upload
📘 Check out the updated Help Center below to learn more about the Resource page.
Resource Types
Click the arrow to learn more how the Resource Type page changed
Click the arrow to learn more how the Resource Type page changed
✅ Logic added for linking to available event types per location
📘 Check out the updated Help Center below to learn more about the Resource Type page.
🌐 What’s New in the Member App for Online Bookings?
Customers booking rentals online will now experience a more intuitive and tailored process. Key improvements include:
🧩 Multiple Event Types per Resource
Click the arrow to learn more
Click the arrow to learn more
Customers will now only see the booking options relevant to their selection. For example:
Selecting “Field 1” might display:
Soccer Game Rental – includes specific setup questions
Lacrosse Game Rental – has different setup and takedown time
📝 Custom Forms Aligned with Event Type
Click the arrow to learn more
Click the arrow to learn more
Forms will be relevant to the event type selected:
Birthday rentals may ask for cake preferences or birthday child info.
Facility rentals will skip those irrelevant questions.
🖼 Event-Specific Images & Descriptions
Click the arrow to learn more
Click the arrow to learn more
Each event type can now have its own image and description, offering a more engaging and informative selection process.
🔍 Improved Rental Search Experience
Click the arrow to learn more
Click the arrow to learn more
New filters let members search by event type.
Only rentable resources for that location are shown.