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DBA Update

Learn how to update your DBA ('Doing Business As') Name by submitting a ticket.

Shaney Thrasher avatar
Written by Shaney Thrasher
Updated over 6 months ago

DBA Name Change

Before you begin, ensure that you have the following information available:

  • The new DBA name

  • The Tax ID associated with the Merchant Account

  • The last 4 digits of the account owner’s Social Security Number

  • The Merchant Account Owner's Legal Name

  1. Login to your Merchant Portal, then navigate to the "Support" tab and click Create Ticket.

    image-20220913-193538.png

  2. If you have multiple merchant locations, you can open a ticket for a specific location by choosing the site from the Location dropdown

    image-20220913-193616.png

  3. Select the purpose of the ticket from the Reason dropdown. To request a doing business as (DBA) name change change, select the DBA Name Change ticket reason

    image-20220913-193737.png

  4. Enter the required information in the requested fields.

    image-20220914-140845.png

  5. When finished, click Save to submit the ticket.

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