📝 Overview
A Normal Team and an Individual Team function differently when it comes to billing, registration, and how players join. Understanding these two options helps you choose the correct setup for your leagues and prevents billing errors or registration confusion.
⚠️ Important
Once a team has been created, its billing type cannot be changed.
If the wrong billing type is selected, the team must be inactivated and recreated with the correct billing type.
🤝 Normal Teams
Click the arrow to learn how Normal Teams work
Click the arrow to learn how Normal Teams work
What It Means
One total price is billed to the team.
A manager oversees the team fee and can assign payment amounts to individual players.
Players on a Normal Team do not pay during online registration, but they can pay their assigned portion later through the Customer Portal.
Best For
Established teams registering as a full group
Pre-formed rosters that already exist before registration
Teams that prefer a single team fee with players paying their portion after they are rostered
🧍 Individual Teams
Click the arrow to learn how Individual Teams work
Click the arrow to learn how Individual Teams work
What It Means
Each player pays their own registration fee during online registration.
Pricing is consistent because it is set at the league level or overridden at the team level.
Can be used for both free-agent style teams and pre-organized teams when you want each player to pay individually.
Best For
Facilities that want clear, predictable per-player pricing
Established teams that prefer individual billing
Programs where players register themselves rather than having a team invoice
📍Where You Can Add New Teams
There are two ways to add a new team to a season. Both options create the same result, but one pre-fills the Season and Level while the other requires selecting them manually.
Click the arrow to learn where you can add teams
Click the arrow to learn where you can add teams
Path 1: Through the Season Page
This path automatically fills in the Season and Level for you.
Go to the Programs drop down.
Select Seasons.
Choose your Season.
Select the Level.
Click the "+" icon in the Teams section.
Path 2: Through Programs > Team (Program Search)
This path requires selecting the Season and Level manually.
Go to the Programs drop down.
Select Team.
On the Program Search page, click + Add Team.
Both paths lead to the same Add Team screen, where you will choose:
Team name
Roster minimums and maximums
Team Billing Type (Normal or Individual)
Team visibility
Fee
✅ Selecting the Billing Type
Click the arrow to learn where to select Normal vs Individual
Click the arrow to learn where to select Normal vs Individual
When adding a team:
Enter the team name and roster details.
Locate the Team Billing Type dropdown.
Select Normal Team or Individual Team.
Decide if the team should be private by checking or unchecking the Private box.
Private = Checked
The team is still visible online.
Players cannot join the team freely.
Registration requires an invite link or admin/staff approval.
Best when you only want assigned players to join or when the manager is building the roster manually.
Public = Unchecked
The team is open for players to join during online registration.
Anyone browsing the program’s registration page can see the team listed.
Best when the facility wants players to add themselves to a team or when filling roster spots from the public.
Verify the correct fee is displaying.
Click Save.
If creating a Normal Team, you must invoice the team when prompted after saving.
After invoicing, add a team manager:
Click + Add.
Select Add Manager.
Choose whether to send a registration email.
Click Add.
🛟 Need more help with the team setup?
Click on our help article below to learn more about the steps in creating a team.
💡 Pro Tips
⚠️ Verify billing type early: This selection cannot be changed after the team is created.
🧠 Use Normal Teams for pre-formed rosters: Managers can assign payment amounts after players are added.
💬 Use Individual Teams for straightforward billing: Players see their price and pay immediately during registration.
📌 Add a manager to Normal Teams: Managers oversee team payments and assign amounts to players.
⛔ Double-check fee settings: Fees determine what players will pay when registering or being assigned an amount.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
When should I use a Normal Team vs an Individual Team?
Click the arrow to see the answer
Click the arrow to see the answer
Use a Normal Team when the team is already formed and you want one team fee. Use an Individual Team when each player should pay their own fee during registration.
Can players on a Normal Team pay individually?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. Players can pay their assigned portion in the Customer Portal after being rostered.
Can I override pricing for an Individual Team?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. You can override pricing at the team level using the fee dropdown.
Does “Private Team” hide the team online?
Click the arrow to see the answer
Click the arrow to see the answer
No. Private teams remain visible online. The privacy setting only controls who can register.
What happens if I skip invoicing a Normal Team?
Click the arrow to see the answer
Click the arrow to see the answer
If you do not invoice the team when prompted, the team will not display the amount due and payments will not adjust or track correctly as players pay their portion. It is best to invoice the team immediately when prompted.