Email Reminders will be sent to rostered players with a valid email address and family members that are directly linked to the player. The email reminders are sent out by default around 2 days prior to the event at 3am PST.
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Text reminders are sent to those customers that have subscribed to receive text messages for the facility. The mobile carrier must be filled out in order for this to work. The text message for the game reminder will also be sent out 2 days prior but will be sent out around noon.
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You can choose to change the default time of "2 days prior" to the event on the Company Settings page.