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Meet the Success Team
Meet the Success Team

In this article you can learn more about our Success team.

Shaney Thrasher avatar
Written by Shaney Thrasher
Updated over 2 weeks ago

What is Client Success?

Our client success team is here to help you with your business needs and ensure your company is utilizing the software successfully to empower your company to grow.



When to Contact Client Success

  • Adding additional locations as your business grows

  • Contract Renewal

  • Product and Feature concerns

  • Add-on Feature Adoption

  • Questions regarding your subscription fees and invoices

  • Cancellation Notice

How to Contact Client Success

Customer Success

Hours: 9AM-5PM EST Monday-Friday



Get to Know Your Team

Success Member:

Hobbies & Interests:

Favorite Product Feature:

Tim Danskin

Time Zone:

Pacific

"My life is a blend of action and self care. Chasing goals on the soccer field, exploring trails, diving into books, and restoring balance through sports massage therapy."

"Member App Drop-in Registration. It's something that might seem small, but can save a ton of time for our customers."

Nate Redding

Time Zone:

Eastern

"I enjoy the simple things...perfecting my golf swing, cheering for the Cornhuskers and Phillies, carving through snowy slopes, and creating unforgettable moments with friends and family."

"It's my job to focus on forging a strong relationship between our product and customers. That's why my favorite feature is online experience. It's a great tool for our customers to leverage with their own customers."

Mari Uchida

Time Zone:

Pacific

"I thrive on creativity and fun—playing and coaching soccer, sketching vivid art, and spinning vinyl records. My jellyfish artwork often graces the background of my video calls."


"I love the team management feature in DaySmart Recreation! I have managed many teams at my local facility and it helps immensely with getting my teammates to pay their fees."

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