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Meet the Success Team

In this article you can learn more about our Success team.

Shaney Thrasher avatar
Written by Shaney Thrasher
Updated over 2 weeks ago

📝 What is Client Success?

Our client success team is here to help you with your business needs and ensure your company is utilizing the software successfully to empower your company to grow.



📞 When to Contact Client Success

  • Adding additional locations as your business grows

  • Dash Subscription Contract Renewal

  • Product and Feature concerns

  • Add-on Feature Adoption

  • Questions regarding your subscription fees and invoices

  • Cancellation Notice

📬 How to Contact Client Success

Customer Success

Hours: 9AM-5PM EST Monday-Friday



🤝 Get to Know Your Team

Success Member:

Hobbies & Interests:

Favorite Product Feature:

Tim Danskin

Time Zone:

Pacific

"My life is a blend of action and self care. Chasing goals on the soccer field, exploring trails, diving into books, and restoring balance through sports massage therapy."

"Member App Drop-in Registration. It's something that might seem small, but can save a ton of time for our customers."

Leslie Boggs

A person with long brown hair smiling

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Time Zone:

Eastern

"I captain local league tennis teams and get way too invested in UNC athletics. I love movies, music, and trying new-to-me cuisines. My adventure buddy is an 11-year old rescue hound and we spend our free time in the beautiful NC mountains with friends and family."

"Event Search and Bulk Edit tool! Makes it super easy to edit events en masse, assign/confirm staffing, enter scores, ect. So many search options and a huge time saver."

Angie

Time Zone:

Eastern

"I enjoy yoga, pliates, running, hiking, and being outdoors. I love live music, a local farmers market, and encouraging my two daughters to be good humans."

"The Class and Camp Check In is a one stop shop for an easy check in and out experience for the adults, and provides necessary participant details at staff fingertips."

Mari Uchida

Time Zone:

Pacific

"I thrive on creativity and fun—playing and coaching soccer, sketching vivid art, and spinning vinyl records. My jellyfish artwork often graces the background of my video calls."

"I love the team management feature in Dash! I have managed many teams at my local facility and it helps immensely with getting my teammates to pay their fees."

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