What is Client Success?
Our client success team is here to help you with your business needs and ensure your company is utilizing the software successfully to empower your company to grow.
When to Contact Client Success
Adding additional locations as your business grows
Contract Renewal
Product and Feature concerns
Add-on Feature Adoption
Questions regarding your subscription fees and invoices
Cancellation Notice
How to Contact Client Success
Customer Success
Hours: 9AM-5PM EST Monday-Friday
Email: [email protected]
Get to Know Your Team
Success Member: | Hobbies & Interests: | Favorite Product Feature: |
Tim Danskin Time Zone: Pacific | "My life is a blend of action and self care. Chasing goals on the soccer field, exploring trails, diving into books, and restoring balance through sports massage therapy." | "Member App Drop-in Registration. It's something that might seem small, but can save a ton of time for our customers." |
Nate Redding Time Zone: Eastern | "I enjoy the simple things...perfecting my golf swing, cheering for the Cornhuskers and Phillies, carving through snowy slopes, and creating unforgettable moments with friends and family." | "It's my job to focus on forging a strong relationship between our product and customers. That's why my favorite feature is online experience. It's a great tool for our customers to leverage with their own customers." |
Mari Uchida Time Zone: Pacific | "I thrive on creativity and fun—playing and coaching soccer, sketching vivid art, and spinning vinyl records. My jellyfish artwork often graces the background of my video calls." |
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