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How to Download your 1099-K Form - DaySmart Payments via CardConnect

Step-by-step instructions for accessing and downloading your 1099-K form from CardPointe for tax purposes

Written by Stephanie
Updated this week

๐Ÿ“ Overview

What is a 1099-K form?

A 1099-K is a tax form that summarizes the total card payments your business received during the year. The form helps you and the IRS verify that your reported income matches your actual card processing activity.

When will it be available?

Your 1099-K is typically available for download by mid-January, and CardConnect will paper mail one to you by January 31.

If you check to see if the 1099-K is available before mid-January, the form may not be ready yet if the year you're looking for isn't listed. You can check back at a later time. If you don't see a 1099-K posted by January 31st, ๐Ÿ’ฌ Contact Us.

Understanding your 1099-K form

The amount shown on your 1099-K reflects your gross sales - the total of all card payments processed during the year before any deductions. This is not the same as your taxable income.

The following costs are not subtracted from that number, but they do reduce what you report as income:

  • Processing fees

  • Refunds issued to customers

  • Chargebacks

  • Credits and discounts

For example, if your 1099-K shows $80,000 but you had $5,000 in processing fees and $2,000 in refunds, you would report $73,000 as income - not the full $80,000.

Be sure to compare your 1099-K against your reports to make sure everything matches.


How to download your 1099-K

  1. Log in to CardPointe

  2. Once logged in, go to the Reporting tab.

  3. Next, go to the Form 1099-K tab.

  4. Because CardPointe provides 1099-K forms for the last 4 calendar years, be sure to select the correct year and download the option you'd like. We recommend Detail View.

  5. Click the download button next to the desired year to download the document as a PDF. Please save these files in a secure location for future access.


๐Ÿ“ข FAQ

Q: What if the 1099-K has an error?

Click the arrow to learn more.

Mistakes happen. Common errors include incorrect legal name, address, and Tax Identification Number (SSN or EIN).

If you spot an error, contact CardPointe support for clarification and a corrected form๐Ÿ“ž877-828-0720

Q: What if I canceled my merchant account and no longer have access to CardPointe?

Click the arrow to learn more.

To receive a 1099-K for a canceled account, please ๐Ÿ’ฌ Contact Us, and a DaySmart employee can send your 1099-K.


๐Ÿ’ฌ Contact Us

Questions or issues with downloading your 1099-K? We're happy to help. Contact us through our live chat option at the bottom right of this article, or email us at โœ‰๏ธ[email protected].

Please include the information below to verify your account.

  1. Business Name

  2. Last 4 digits of your bank account or Tax ID

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