Feature update as of March 2025:
The new "File Upload" field lets you collect required documents during registration, like proof of insurance, camp forms, player cards or certificates—making the process smoother and more efficient!
Where
Go to Settings-> Customer-> Custom Forms to create or edit your custom registration questions.
Field Types
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The following field types are supported:
Text Field – A single-line text input, up to 255 characters.
Paragraph – A larger text area for comments or longer responses. Adjust the number of rows to set the size.
Checkbox – Ideal for yes/no questions. Enter "1" in Value to have it checked by default.
Dropdown – A selectable list of predefined options.
Autocomplete – Suggests completions as customers type, useful when a dropdown has over 30 options.
Date – A date selector for customers to choose a specific date.
Date/Time – Allows selection of both date and time.
Time – A selector for choosing a specific time.
Header – Displays text without requiring user input.
Section – Similar to Header but with a smaller font for additional text.
File Download – Upload a file that customers can download from the form.
File Upload -
Add this field to a custom form if you want to prompt customers during registration to upload a file such as Proof of Insurance, Photo, etc.
Field Type Parameters
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Label – A short, clear way to ask your question (e.g., "School"). This appears on the customer’s registration form. Keep it concise.
Description – An internal note describing the question. This is not visible to customers.
Default Options – For Dropdown or Autocomplete fields, these are the selectable values. In Text or Paragraph fields, this acts as a default placeholder. Use 'Add Option' to include more choices or 'X' to remove them.
Hidden online – Marks the question as staff-only, keeping it hidden from customers.
Required – Makes the question mandatory for online registrants but does not require staff to complete it.
Required on admin side - If "Required" is enabled, you can choose whether staff must also complete this field.
Pre-fill with prior answers - Determines if a customer's previous answer should auto-fill during registration. This is best used for information that rarely changes.
Multiple - Allows customers to select one or more options.
Rows – Available for Paragraph fields. Adjust the box size using the slider.
Add Condition – Link other custom fields to show or hide based on responses to another field.
Allowed File Types - Appears for "File Upload" fields, letting you specify which file types customers can upload.
Expires - Set an expiration for uploaded files (default: 90 days).