📝 Overview
Dash uses HTML5, not Java, for video features. This means camera functionality relies heavily on your browser and device settings — not plug-and-play detection.
🛠️ Troubleshooting Steps
🔄 Restart Browser After Plugging In Camera
Browsers are not plug-and-play compatible. Make sure to fully close your browser (not just the tab) before plugging in a USB camera. Then, reopen the browser after the camera is connected.
🌐 Use a Supported Browser
Use one of the following supported browsers:
Google Chrome
Mozilla Firefox
Safari
⚠️ Dash does not support Internet Explorer's camera functionality as it has not been tested on that browser.
💻 Check System Camera Settings
On your computer:
Open System Settings or Control Panel
Navigate to Privacy or Camera Settings
Ensure a default camera is selected and permissions are enabled for your browser
🔒 Check Browser Camera Settings
Within your browser settings:
Go to Settings > Privacy and Security > Site Settings > Camera (location varies slightly by browser)
Ensure the correct camera is selected as default
Confirm that camera access is allowed for your Dash environment or domain
💡 Pro Tips
⚠️ If you're switching cameras (e.g., from internal to USB), fully restart your browser to detect the change.
🧪 Try your camera on a test page like webcammictest.com to confirm it works outside of Dash.
🔁 Keep your browser updated to avoid compatibility issues with HTML5-based camera handling.