How
**Bank account changes can only be submitted by the original signer on the account** |
You can change your banking information through your CardPointe portal.
Once you are logged in as the original signer, go to support and create a ticket with the reason "Bank Account Change".
Before you begin, ensure that you have the following information available:
The old routing and account numbers
The new routing and account numbers
The new bank account type (deposit, withdrawal, or both)
The Tax ID associated with the merchant account
The last 4 digits of the account owner’s Social Security Number
The merchant account owner's legal name
A voided check, in the event that your information cannot be verified automatically
Other help:
CardConnect's ACH ID is "G592126793". This is used to help verify ACH withdrawals/deposits with CardConnect.