📝 Overview
An additional security setting can be enabled to require every user and staff member on the admin side to enter a verification code sent to their email when logging in.
🛠️ Setup
To enable MFA:
Ensure your account has the Company Account Settings role
Go to Company Settings > Security tab
Toggle on the MFA Login Settings option
✍️ Note: Once MFA is enabled, all users and staff members with admin access will be required to verify with a code on their next login.
⚙️ How It Works
When MFA is enabled, users and staff members follow a verification process during login that adds security to account access.
Click the arrow to view the login verification process
Click the arrow to view the login verification process
Initial Login Request
When a user or staff member logs in with their email and password, instead of directly accessing the system, they will be prompted to request a verification code sent to their email address.
Verification & Mobile Phone Setup
The verification screen allows the user to enter the code they received in their email and optionally add a mobile phone number for future logins.
You must still enter the verification code sent to the email in order to log in. If you click to add a mobile phone, you will be able to enter your phone number below the verification line. Once you have finished adding your code and phone number (if desired), press Verify. If you need to completely start over and log in as someone else, the Start Over button will bring you back to the login screen.
✍️ Note: The verification code is active for 10 minutes. If you exceed this time limit, you can request a new code. Entering an incorrect code will display an error message.
Multi-Method Delivery Options
Once a mobile phone has been added to the account, users can choose to receive their verification code via:
Email
Text message
Phone call
