This feature is designed for one-off events that are not linked to a season and do not require participant waivers—only the purchaser signs in advance. Examples include movie night tickets, pancake breakfasts, and corn maze fun.
Currently, Quick Ticket is designed for online sales, with limited functionality for registering customers from the admin side.
Overview
Quick Ticketing streamlines ticket sales for general attendance events, making purchasing fast and check-in easy via QR code. Customers can buy multiple tickets without assigning them and share the QR code with others. This feature is ideal for events that don’t require waivers.
Setup
Program
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From the global search box, type "Program".
Create a new Program type specifically for Quick Ticketing Events. The "Public Event Registration" must be enabled.
Click the "Save" button.
Event Type
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From the global search box, type "Event Types".
Create a new Event Type specific for your Quick Ticketing event you are holding.
Select the product your customer will be purchasing for the "Registration Product".
Set the "Program" to the one you created above.
Set the event type to "Active".
Set a unique color that will appear on your calendar to help these events stand out from your other calendar events throughout the day.
The "Event published online by default" and " Has event roster" must be toggled on.
Calendar Event
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Go to the Calendar page and find the date, time, and resource you would like for your first event. When creating a new event, a modal appears to select an event type, choose your event type you just created above.
Enter in event details, if the event will repeat, and if there is a capacity per event that needs to be set
Video demo of Admin setup:
How It Looks
Drop-In Events
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In the online member app, Quick Ticketing events appear under "Drop-In Events" in the left navigation menu. There are two types of Drop-In events:
Per-session events – Linked to a season and roster, allowing customers to register eligible family members or add new ones.
Quick Ticketing events – Customers can purchase multiple tickets under their account without assigning them to specific individuals.
How to Register
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Go to the "Drop-In Events" area. Select a day that has events displaying to register for. The event details will display below.
Select number of tickets to purchase, and press the "Add to cart" button.
The tickets will be added to the cart in the upper right hand corner. Click on the cart to continue to checkout.
Enter payment details and checkout.
Customer will be emailed an invoice which includes a QR code that can be used to check in for the event or sent to others for them to check in.
Video demo of Member App
Admin Check In Options
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The QR code that was sent to the customer that paid can be scanned for the event. A check in modal will appear.
On the event page through the calendar, there is a way to manually check individuals in. Next to each name, you can see how many from the party have already checked in.
After selecting from the event page next to the customer, "Check In" a modal will appear asking how many are checking in at this time.
A success banner will appear stating the check in was successful.
Drop In vs Quick (Guest) Ticketing
These two features are now located in the same area of the member app online but as of now, they are very different in terms of the setup and the registration process. Here is a quick video that explains it all.
Reporting
If you want to see how many tickets have been purchased for a specific event, the best way to do this is from the Event Search and Bulk Edit Report.
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Choose the location, date range, and the event type you have created for your quick ticketing events.
Under the "Search Options" drop down, check the box for "show registrations and capacities".
Click "Search" button.
