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Tax Exempt Customers

Learn how to apply tax-exempt status to participant and organization accounts and filter for tax-exempt sales in the Sales Report.

Written by Angel Horowitz

📝 Overview

Tax-exempt status can be applied to individual customer accounts to ensure taxes are not charged on their purchases. This article covers how to add tax-exempt status to both participant and organization accounts, as well as how to filter for tax-exempt sales in your Sales Report.


🛠️ Setup

👤 Adding Tax-Exempt Status: Participants & Contacts

Click the arrow to learn how to set up participant & contact tax-exempt status

  1. Navigate to the customer's account.

  2. Click the three-dot menu icon next to Tasks.

  3. Click Add Tax Exempt Status.

Once the status has been applied, it will appear in the upper left corner of the customer's profile.

🏢 Adding Tax-Exempt Status to an Organization Account

Click the arrow to learn how to add tax-exempt status to an organization account

  1. Navigate to the organization's account.

  2. Scroll to the bottom of the page.

  3. Switch the tax-exempt status drop down from Not Exempt to Exempt.


📊 Reporting

🧾 Sales Report

Click the arrow to learn how to view tax-exempt sales in the Sales Report

The Sales Report includes a checkbox option that filters results to show only tax-exempt sales. Use this to review or audit transactions for customers with tax-exempt status.

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