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Tax Exempt Customers

Learn how to apply tax-exempt status to participant and organization accounts and filter for tax-exempt sales in the Sales Report.

Written by Angel Horowitz
Updated this week

๐Ÿ“ Overview

Tax-exempt status can be applied to individual customer accounts to ensure taxes are not charged on their purchases. This article covers how to add tax-exempt status to both participant and organization accounts, as well as how to filter for tax-exempt sales in your Sales Report.


๐Ÿ› ๏ธ Setup

๐Ÿ‘ค Adding Tax-Exempt Status: Participants & Contacts

Click the arrow to learn how to set up participant & contact tax-exempt status

  1. Navigate to the customer's account.

  2. Click the three-dot menu icon next to Tasks.

  3. Click Add Tax Exempt Status.

Once the status has been applied, it will appear in the upper left corner of the customer's profile.

๐Ÿข Adding Tax-Exempt Status to an Organization Account

Click the arrow to learn how to add tax-exempt status to an organization account

  1. Navigate to the organization's account.

  2. Scroll to the bottom of the page.

  3. Switch the tax-exempt status toggle from Not Exempt to Exempt.


๐Ÿ“Š Reporting

๐Ÿงพ Sales Report

Click the arrow to learn how to view tax-exempt sales in the Sales Report

The Sales Report includes a checkbox option that filters results to show only tax-exempt sales. Use this to review or audit transactions for customers with tax-exempt status.

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