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Miscellaneous

2 authors15 articles
Camera TroubleshootingThis guide will help you resolve common issues when using a USB camera with Dash.
Data Transfer AgreementFacilitates secure data transfer between Dash accounts when ownership or management changes.
Dash Support OptionsLearn how to get help by contacting support, schedule a call, chat, use AI, and more.
Demo DatabaseThe demo database is a sandboxed copy of your live site, giving your team a safe space to practice workflows, train new staff, and explore features without affecting real customer…
GIS Data ImportsLearn how to provide a GIS boundary file to enable resident/non-resident pricing, including supported formats and boundary examples.
Importing DataData import services are available for new and existing customers. This article outlines the types of data that can be imported into your database and what is needed for each.
IP Whitelist Enabling (Internal)
Locker ManagerLearn how to set up locker areas, types, and billing plans, create lockers, assign customers, and view locker statuses in the software.
Sticker and Label Printing for Check-In and CampsLearn how to set up and use sticker or label printers for check-in, camps, and events.
Whitelisting Firewall SettingsThis article covers whitelisting and firewall settings for the platform, CardConnect, and Stripe.
Privacy PolicyThis article outlines how DaySmart Software collects, uses, and protects personal information shared through our products and services, including specific disclosures for users in the European Economic Area.
How to Submit Feature FeedbackHow to access the feedback portal to submit ideas, view upcoming work, and vote on what you want to see in Dash.
ADA ComplianceAccessibility at Dash: VPAT completed & alignment with WCAG standards for inclusive platform use.
Post AWS Migration TroubleshootingIf you are experiencing connectivity issues with an integration, add-on, or other connected item, the steps below may help restore your connection. This article will be updated as needed.
Learn More about Champ (Your Dash AI Teammate)Meet Champ, your Dash AI support teammate. Available 24/7, Champ answers questions, walks you through processes, and passes complex issues to the human support team when needed.