📝 Overview
GIS (Geographic Information System) Mapping allows you to define geographic zone boundaries to identify resident and non-resident customers. Once zones are established, the system automatically determines a customer's residency status based on their address and applies the appropriate pricing at the time of registration.
🔔 Importing boundary files? If your organization has boundary files in KML or KMZ format, they can be imported directly to define your zone boundaries.
🛠️ Setup
Follow the steps below to enable GIS Mapping and create your first zone.
⛔️ Deprecation Notice: The ability to manually draw zone boundaries directly on the GIS Mapping page is no longer available. Boundaries must be imported using a KML or KMZ file, which has always been the preferred and most accurate method.
🖥️ Enable GIS Mapping
Click the arrow to learn how to enable GIS Mapping
Click the arrow to learn how to enable GIS Mapping
Navigate to Company Settings and enable the GIS Map feature.
After toggling this feature on, log out of the software and then back in.
🗺️ Access the GIS Mapping Page
Click the arrow to learn how to draw zone boundaries on the map
Click the arrow to learn how to draw zone boundaries on the map
Navigate to GIS Mapping by typing "GIS Mapping" in the main search box, or by going to Settings (gear icon) > System > GIS Mapping.
⚠️ Important Note: Existing customer accounts are not automatically updated when new resident GIS zones are created. Residency status is only determined when a customer profile is created or edited. If you need all existing customer accounts updated to reflect new zone boundaries, contact our support team to request a residency status refresh.
🔔 Ready to configure resident & non-resident pricing?
Once your zones are set up, learn how to apply resident and non-resident pricing to your products and understand how it affects what customers see during registration.