NOTE: The first step in making sure this feature works properly is to have GIS Mapping enabled and to set up the boundaries to establish residency areas.
Customer Profile page
Here is an example of a customer that has an address within a residency zone.
If a customer does not have the residency tag on their account but should, there is a way to override the current status that is set. This can happen sometimes if an address is not recognized my Google for example.
Resident Pricing
For each product, there is a price point that can be set for a Non-Resident or the Global price for Residents.
When a customer is registering, it will look at their status and use the correct price to charge.