⛔️ Action Required: Reconnect Your Constant Contact Account After April 10th
(Applies only to customers who had an active Constant Contact integration before April 10, 2025.)
We’re updating our system, which will change how our software connects with Constant Contact. If you were using the Constant Contact integration before April 10, 2025, you must reconnect your account after this date to continue using it.
📌 Click the link below to visit the "For Existing Constant Contact Customers: Reconnecting Your Account" section for step-by-step instructions.
📝 Overview
The Constant Contact integration allows you to export customer lists directly into your Constant Contact account for email marketing campaigns.
Before enabling the integration, you must already have an active Constant Contact account. The connection is completed by logging into Constant Contact through the authorization window inside the software.
Once connected, you can:
Export filtered customer lists
Create or update Constant Contact lists
Build and send campaigns in Constant Contact
View basic campaign activity from the admin side
🔗 Linking Constant Contact to Dash
Enable the integration from the Admin side, then log into your Constant Contact account through the authorization window to complete the connection.
🆕 New Constant Contact Customers
Click the arrow to see steps for connecting a new Constant Contact account
Click the arrow to see steps for connecting a new Constant Contact account
💡 To create a new Constant Contact account, visit this page below:
Complete the Constant Contact account setup
Log into your Dash Admin account
Select Integrations & Add-ons from the Admin drop down menu
Click Integrations
Click Get Started next to Constant Contact
Click on the Connect Account button
When prompted, log into your existing Constant Contact account
🔄 Existing Constant Contact Customers
Click the arrow to see steps for connecting an existing Constant Contact account
Click the arrow to see steps for connecting an existing Constant Contact account
If your account is not already associated with the Dash partner program, contact Constant Contact Support at [email protected]
Provide your Constant Contact username
Request that your account be moved under the Dash partner name
Log into your Dash Admin account
Select Integrations & Add-ons from the Admin drop down menu
Click Integrations
Click Get Started next to Constant Contact
Click on the Connect Account button
When prompted, log into your existing Constant Contact account
📤 Export Customer Lists
Dash has the ability to export customer lists from the customer search tool directly into a new or existing Constant Contact list.
Click the arrow to learn how to export a list
Click the arrow to learn how to export a list
⚠️ IMPORTANT NOTES ABOUT EXPORTING:
Customers that have opted out of receiving all emails in Dash and customers with bounce codes are not exported to Constant Contact.
When exporting to Constant Contact, parental information is exported instead of child's information (if included).
If someone has opted out in Constant Contact, it does not opt them out of emails sent through Dash. The communication is a one way street (Dash to Constant Contact only).
Click on the Customers drop down menu in Dash
Select Search, Email & Text
Apply filters to generate your desired customer list
Click the Constant Contact button
✍️ Note: The button will only display if the Constant Contact account has been integrated to the Dash account.
Choose an existing list or create a new list
Click Export
📣 Need help using the Search & Email page?
Learn how to filter customers, build lists, and send communications from this report.
📌 Important Export Details
Click the arrow to review export limitations
Click the arrow to review export limitations
Customers who have opted out of emails will not export
Customers with bounce codes will not export
Parent contact details export instead of child contact details
Opt-outs inside Constant Contact do not automatically sync back
🖥️ View the Export in Constant Contact
Click the arrow to see what happens after export
Click the arrow to see what happens after export
Log into your company's Constant Contact account
Navigate to Contacts
Open Activity to view the import status
Once complete, contacts appear in the selected list
You can begin building and sending campaigns
📣 Ready to start marketing?
From within Constant Contact you can create emails and marketing campaigns using the imported customer list. Review the Constant Contact Best Practices & Tips section below for guidance on creating effective campaigns.
⚙️ View Campaign Activity
Click the arrow to learn how to view campaign data in Dash
Click the arrow to learn how to view campaign data in Dash
Select the Gear icon
Navigate to Products
Choose Constant Contact
You will see drafted and previously sent campaigns along with basic engagement metrics.
📘 Constant Contact Best Practices
Click the arrow to review email marketing best practices
Click the arrow to review email marketing best practices
📬 Best Practices for Email Campaigns
Avoid sending large one-time email blasts to your entire database
Send emails on a consistent schedule so customers recognize and expect your communications
Share valuable and relevant content to improve engagement and reduce spam complaints
🔐 Permission & Compliance Reminders
Add the Permission Reminder when creating emails in Constant Contact
This adds a note explaining why the recipient is receiving the email and includes an unsubscribe link
Clear permission reminders help reduce spam reports and improve deliverability
⚠️ Spam Reporting Thresholds
Constant Contact monitors spam complaints closely
Accounts may be suspended if approximately 1 out of every 1,000 recipients marks an email as spam
Sending targeted, relevant emails helps prevent account interruptions
📚 Additional Resources
Click the arrow to access Constant Contact education materials
Click the arrow to access Constant Contact education materials
List Growth & Management - How to grow & maintain lists
Measurement & Analysis - Interpreting email campaign results
Copy & Content - Optimizing & maximizing campaign engagement
Deliverability - Permission marketing & avoiding SPAM filters
Creating An Email - Customizing templates & sending emails