Overview
In some cases, you may need to have a locked cash drawer accessible to your staff that will pop open when a cash transaction is completed through DaySmart Recreation or manually opened if you have the proper authorization. In this article, we will go over what you need to get started. Check out this article next, once you have it set up.
Hardware
Checkout out the Recommended Hardware page to view the Cash Drawer and necessary Epson Receipt Printer you must have in order for this feature to work properly. Receipt printers not recommended for use with a tablet.
Setup
First, plug the cash drawer into the Epson printer in the RJ11 port.
Please note that your cash drawer will need to plug into your RJ11 plug on the Epson printer and NOT the Ethernet port.
The picture below shows a cash drawer cord. Some cords are bigger on one side and some are not. Some cords are labeled as to which side goes to the drawer. The smaller side needs to go into the RJ12 port on the printer labeled below in the picture (some printer models have this port located in a different place).
Do not plug the cash drawer cable into the ethernet port!
Drawer Pre-Test
The next step is to test your drawer before you even use it within DaySmart Recreation.
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On Windows 10 and above:
Search for printers.
Click on Epson Printer and click manage.
Select Printer Properties
Go to Peripherals and select Cash Drawer
Click on the "Operation Check" to see if drawer will pop
DaySmart Recreation Setup
Authorizations
There are two authorizations related to using the Cash Drawer:
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Cash Register: any user that needs to have the cash drawer open for a cash transaction must have, at minimum, this authorization.
Cash Drawer: If you want to allow access to a user to be able to open the Cash Drawer at any time, they will need to have this authorization. By default, this authorization has been assigned to the System Admin role.
Company Settings
To get started, enable the "Cash Drawer" Addon within the "Integrations & Add-ons" page. This will create a service account with our third-party PrintNode integration.
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Once you toggle on the Cash Drawer feature, Print Node account details will automatically be created for each DaySmart Recreation account. The email from the "Company Settings < Member App, Online Support will be used. This can be adjusted if needed. If you decide to change the email, simply click inside the email section and type in the email address you would prefer. The password will auto generate again. in the Company Settings, your PrintNode credentials will autopoulate.
Receipt Printer Configuration
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Now you’ll need to make sure you have setup your receipt printer with a computer at your location. This usually means installing some drivers. If you have already been using this printer normally, you should be able to skip this step.
Install the PrintNode application on the computer where your printer is attached. DO NOT INSTALL AS A WINDOWS SERVICE. Once installed the client should open to the login prompt. If not, you can find the application in the Windows system tray in the bottom right. Right-clicking the icon in the tray will give you the option to open the application again (you won’t need to interact with the application once you have setup the machine).
Now login to the PrintNode application using the credentials located on the Integrations & Add-ons page (this will only appear once you’ve enabled the Cash Drawer addon).
Next, we can configure the printer within the setup. You will need your printer ID from the PrintNode application’s printer tab.
On the Printers page, you’ll define your printers with names, locations, and and Printer Id's. Once you’ve hit the green "Save Settings" button you're ready to go.
Now, you can specify the default receipt printer for this computer. This is a setting that changes per DaySmart Recreation location just in case you use the same computer at various facilities. Should you not have a default specified when using the feature, you will be prompted to select a printer.
You can always change your default printer, unset, or disable cash drawer usage through this selector in the Integrations & Add-ons settings page or the Hardware Settings page.
If the User does not have access to the "Integrations & Add-ons" page to adjust access to the printer, you can find the new Hardware Settings page in the global search menu.
Drawer Test
Now it's time to see if all the setup steps worked!
From the Cash Register page, you can trigger a manual open of the drawer.
If you have not set your default printer yet, you may see a screen asking which printer to use.
Special Notes
Keep in mind, after you have set up your printer with PrintNode and registered your printer with DaySmart Recreation, any machine can trigger printing or Cash Drawer jobs - even remotely - so long as the computer with the printer and PrintNode installed is on and connected to the internet. Then, each machine you use can be configured to communicate with specific printers at each location. You can also disable these remote printing features for individual machines.
These are not settings tied to a user account. So if you login to a machine elsewhere, you will be using that machine's printer settings.