Team Manager requests → “The following players have requested to join one or more of the groups that you manage.”

Partner invite status → “Your partner invite has not been confirmed yet.”

Missing required files → “John Doe is missing required files.”

Registration requirements → “This company does not have nonbinary registration enabled. In order to register for programs the following people will need to select a gender...”

Highlights the next 3 events for your family.

Tap View All Events to go to the My Activities tab.

Family members are color-coded (up to 9 unique colors); for 10+, initials display instead.

Only displays Current season rosters the member is enrolled in.

A brief description of the roster/program.

Next event dates (if scheduled).

Payment status:

View Class / View Team, etc → opens program roster details.

For Leagues:

Details panel: level, season, start date, age/skill, number of classes, location.

Dues panel: price, discount, amount paid, and remaining due (with a link to My Billing).

Actions:

Roster list of participants (for classes, the roster visibility is typically turned off).

Upcoming Events list: each date, time, and location.

Details panel: lists camp/session details, season, and age group.

Dues panel: amount paid vs. due.

Actions:

Roster list: shows participants. If a required file is missing (e.g., waiver, medical form), a red Missing File notice appears with an Upload File Now button.

Upcoming Events list: shows all camp days or sessions for that registration.

Details panel: league info, season, start date, number of games.

Dues panel: shows both Your portion and the Team total (price, paid, remaining due).

Actions:

Roster list: displays all players with:

Assigning Dues: for “Normal” teams, managers can assign the amount each player owes.

RSVP Tracking: players can RSVP for events, so teammates can see who can or cannot attend.

Update contact information, address, and emergency contacts.

Add family members to your account. The available role options are:

When adding a Partner:

Note: Birthdates cannot be edited by customers — staff must update them.

Adjust communication preferences if enabled by your facility.

Shows all upcoming and past events for your family.

View sessions, classes, practices, and games in a table format.

Sort by family member (registrant), activity type, date, or time.

Who are you registering? → Defaults to the logged-in customer but can be switched to another family member. Programs displayed will adjust to match that family member’s eligibility (age, gender type, etc.).

Locations → Defaults to “All locations.” You can filter to a specific location if your facility has more than one.

Activities → Starts blank but can be used to filter by activity type (e.g., soccer, skating).

Are you a team manager? → When checked, league programs appear for team registration.

On the Register page, all available program types appear that your selected family member qualifies for.

This can include Classes, Camps/Per-Session, or Leagues.

If you’re looking for a class, select the program card that matches your interest.

After selecting a program, the Level page opens.

Displays all levels available within that program (e.g., Beginner, Intermediate).

Each level includes a description and eligibility details (such as age/skill).

Clicking View within a level then displays a list of classes (rosters).

Each roster card shows:

✍️ Note: Classes are always for a full season or prorated portion. You cannot pick and choose individual dates.

Confirm the participant details.

Answer the medical question (required for minors).

Complete any custom form questions added by your facility.

Choose from available add-ons (such as merchandise or services).

Select your payment option: Pay in full (always available) or payment plan (if enabled).

After submitting the registration page, a confirmation modal appears.

This modal summarizes your program, level, roster, cost, and registrant details.

From here, you can:

On the Register page, all available program types appear that your selected family member qualifies for.

This can include Classes, Camps/Per-Session, or Leagues.

If you’re looking for a camp or per-session style of event, select the program card that matches your interest.

After selecting a program, the Level page opens.

Displays all levels available within that program (e.g., Beginner, Intermediate).

Each level includes a description and eligibility details (such as age/skill).

After choosing a camp program and level, the system displays a list of all available camp or per-session options.

Each card includes:

The Register button appears on each card:

Additional filters at the top (Days of Week, Gender, Location, Activity) help narrow results.

Registrant → Shows who is being registered. You can add another family member if needed.

Camp Time → Displays the time range for the camp day (e.g., 9:00am–3:00pm).

Event Selection →

Medical Question → Must be answered for minors (e.g., allergies or medical conditions).

Custom Form Questions → May appear depending on the camp setup (e.g., t-shirt size, preferred activities, lunch options).

Required Forms or Uploads → Some camps require document uploads (e.g., proof of vaccination, waivers).

Cost → Shows per-day or per-session price (e.g., $75 per event). Updates automatically as you select days.

Confirm Registration Button → Once all required fields are filled in, click to continue.

Pick individual days (e.g., single-day school break camp).

Be required to take a full block (e.g., a 5-day spring break camp).

After submitting the registration page, a confirmation modal appears.

This modal summarizes your program, level, roster, cost, and registrant details.

From here, you can:

The Checkout page shows a cart with all registered events.

Under each camp/session, click View Events to expand and confirm the exact dates/times selected.

The cart also displays:

If add-ons were selected during registration, they also appear here.

Apply any discount codes if your facility allows.

Review everything carefully — this is your last chance to confirm the dates, times, and extras before payment.

Click Checkout to complete the transaction.

On the Register page, check Are you a team manager?

Find the league program tile you want and click View.

Select the division/skill/age level for your team (e.g., Coed C, 30+, U12).

Levels determine eligibility and game schedules for the season.

Depending on season settings, you will only see an option for “Accepting New Team” if the date set in the season setup still allows new teams.

Team Name → Enter the name for your team.

Payment amount → At least the required deposit must be paid to create the team.

Checkbox: I will be playing on this team → Commonly checked for adult leagues. For youth leagues, a manager or coach may leave this unchecked if they’re only managing the team.

Custom form questions → If your facility has additional questions (e.g., player positions), they will appear here.

Once all required info is completed, click Create Team to continue.

After creating your team, a confirmation modal appears.

The modal summarizes your team registration and fee details.

From here, you can:

On the Checkout page, submit your payment to finalize the registration.

Once checkout is complete:

On the Register page, do not check Are you a team manager?

Click View on the league program tile.

Use the filters at the top to refine results:

Leave “Are you a team manager?” unchecked if you are an individual looking to join an existing team.

The list of available leagues displays below. Each tile shows:

Click View on the program tile to see available teams to join.

On this page, you’ll see a list of teams available under the division/level you selected.

At the top, you’ll choose How are you registering?:

Request to Join → Appears for private teams where the Team Manager controls the roster.

Register → Appears for public/house teams with open spots.

Each team tile displays:

Registrant → Confirms who is being registered (you or a family member).

Medical Question → Required for all minors (e.g., allergies or medical conditions).

Comments & Requests → Optional field where you can share notes for staff.

Cost & Payment Options:

Custom Form Questions → Your facility may include additional required fields such as “Position” or “Still looking for a team?”

Add-ons → If set up, extra items (like gear or services) may also display here.

Confirm Registration Button → Submit the registration details to continue.

A confirmation modal appears.

Choose Add another registration or Continue to checkout (if payment is required).

If requesting to join a private team, your status will show as Pending until the manager approves.

At the top of the page, you can scroll through individual days to see how many drop-in events are available each day.

Each day card shows the date and the number of events (e.g., “2 Events”).

Click the calendar icon to switch to the full calendar view.

Use Filters to narrow results by activity type, location, or other criteria.

Event name

Date and time

Location

Age range or eligibility

Price per event

A More Information link to display more description details details.

Select the number of people registering using the quantity dropdown.

Click Add to Cart to include the event.

Events are paid individually — no season commitment is required.

Once added to your cart, you can proceed to checkout along with other registrations.

Some Drop-In events also support Quick Ticketing.

This feature allows you to quickly purchase a ticket for an event without going through the full registration form.

You’ll see a “Quick Ticket” option right alongside regular drop-in events.

Perfect for fast, same-day registration — for example, walking into a facility and paying at the desk or on your phone.

Free Trials let new customers try a class or camp session before committing to a full season.

Customers will see a calendar view where days with available trials are marked with a dot. Selecting a day shows the trial time slots and availability.

Start by selecting a Location and a Date Range (defaults to the next 7 days).

You’ll see available resources with two booking options:

You might also be required to accept Terms & Conditions before completing a booking.

The Calendar tab shows a list of upcoming events for the location based on the date range you select.

Use filters at the top to adjust by Location, Event Type, and Start/End Date (defaults to today).

Each event shows the date, time, name, and location, with a link you can click to open more details.

If you don’t see enough events, extend the End Date further into the future.

The top half of the page displays any memberships tied to you or your family members.

You can also purchase new memberships here if your facility offers them.

Memberships may include benefits or discounts that apply automatically during checkout.

The bottom half of the page shows any passes linked to you or your family members.

Passes work like a punch card (e.g., 5-pass, 10-pass) and can be purchased or refilled here.

Passes can be applied to eligible activities (like skating sessions or drop in sessions) during checkout.

Not all facilities sell or use passes, so this section may look different or may not appear at all.

The Leagues tab shows all leagues offered at your facility.

Use the Location filter at the top to view leagues at a single site or across All Locations.

Tabs allow you to switch between Current and Upcoming leagues.

Each league row lists:

The Contact tab provides a built-in form to reach your facility.

Basic information (name, email, phone) is auto-filled from your account.

Select a location, enter your subject and message, then click Submit.

At the top of the page you’ll see Billing Information, which shows the current stored payment methods (e.g., Visa ending in 1111).

You can add or update your payment card here.

Below this is Upcoming Payments (sometimes labeled Scheduled Payments).

Some facilities also allow customers to view their full invoice history.

A History section will appear below Upcoming Payments.

You can filter invoices by date range (From / To).

The list shows bill date, invoice number, status, customer, and amount.

A View link is available to open individual invoices for more details.

The Gift Card tab lets you purchase a virtual gift card.

Choose a preset amount (e.g., $25, $50, $75) or enter a custom amount (minimum $25).

If buying it for yourself, leave the Recipient Info blank.

To send it to someone else:

Click Add to Cart to continue through checkout.

Gift cards are delivered virtually.

Lists all items in your cart (registrations, add-ons, products).

Subtotal appears with Taxes and Fees broken out.

Click View Items under Taxes to see details.

Some items in your cart may already have an automatic discount applied (for example, a multi-class discount or early bird pricing).

If you’ve been provided a discount code that isn’t automatic, enter it in the box and click Apply.

Your cart total will update with the discount applied.

Some facilities prompt for optional donations during checkout.

You can select Donate to add the amount or No Thanks to skip.

If you have a saved card, it will display here.

You can add a new card if needed.

Facilities that use gift cards may also show:

For customers without a saved payment method on file, the system will prompt you to enter your credit card details (name, card number, expiration, CVV, postal code) before you can complete checkout.

Review your cart, discounts, and payment details.

Click Checkout to finalize your purchase.

Once the transaction is complete, a confirmation page will appear showing: